Returns & Exchanges Policy
We want you to be completely satisfied with your creative tools, which is why we offer a 30-day return policy for all Huion drawing tablets and pen displays. If your device is in its original condition and packaging, you are eligible for a full refund or exchange.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return.
Receive Return Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the specific return shipping address.
Pack and Ship
Securely pack your tablet in its original box with all cables and accessories, clearly marking the RMA number on the outside of the package.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing