Frequently Asked Questions
Everything you need to know about Huion drawing tablets, pen displays, and shipping.
What is the difference between a drawing tablet and a pen display?
A drawing tablet (like the Inspiroy series) is a screenless pad that maps to your computer monitor, while a pen display (like the Kamvas series) features a built-in screen that allows you to draw directly onto the display surface.
Are Huion tablets compatible with macOS and Windows?
Yes, Huion devices are compatible with Windows 7 or later, macOS 10.12 or later, and select Android devices. They work seamlessly with major creative software including Adobe Photoshop, Illustrator, SAI, and Clip Studio Paint.
Do I need to install a driver to use my Huion tablet?
Yes, to ensure full pressure sensitivity and shortcut key functionality, you must download and install the latest driver from the official Huion website for your specific model and operating system.
How long does shipping take and is there a tracking number?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location. A tracking number will be emailed to you as soon as your package leaves our warehouse.
What is your return policy for defective products?
We offer a 30-day money-back guarantee for any reason and a 1-year limited warranty. If your device has a manufacturing defect, we will provide a replacement or repair at no additional cost.
Does the pen require a battery or charging?
Most modern Huion tablets come with Battery-Free Electromagnetic Resonance (EMR) technology, meaning the stylus never needs to be charged or powered by batteries.